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Service Team

BRIEFING: Key Updates to PSR and PSD3 on Outsourcing and TPSPs

Updated: Dec 17, 2024



The European Union's Payment Services Regulation (PSR), part of the broader reform alongside PSD3, introduces crucial amendments to ensure greater accountability, security, and efficiency in outsourcing arrangements and third-party service provider (TPSP) operations. These changes reflect the EU’s commitment to fostering a resilient payments ecosystem while addressing evolving technological and operational risks.


Key Amendments Regarding Outsourcing and Third-Party Service Providers


Enhanced Standards for Outsourcing

Outsourcing by payment institutions (PIs) and electronic money institutions (EMIs) has become integral to modern financial operations. To address associated risks, the PSR sets forth stringent guidelines:

  • Critical Functions: Institutions outsourcing critical or significant operational functions must ensure these arrangements adhere to regulatory standards, including robust service level agreements (SLAs) and regular performance audits.

  • Accountability and Oversight: Institutions remain fully responsible for outsourced activities. They are required to maintain detailed documentation and ensure that their third-party providers are capable of meeting compliance and operational expectations.


Strengthened Requirements for Third-Party Providers

  • Authorization and Licensing: Third-party providers such as Payment Initiation Service Providers (PISPs) and Account Information Service Providers (AISPs) are subject to stricter licensing requirements. These aim to enhance trust and align these entities with the high-security standards expected in the financial sector.

  • Performance and Transparency: TPSPs must comply with improved reporting and transparency requirements, including publishing API performance metrics and uptime statistics. This move is designed to enhance reliability and user confidence in open banking services.


Improved Fraud Prevention Measures

  • The PSR introduces a comprehensive framework to address fraud and security risks:

  • Liability Framework: Third-party service providers share liability in cases of fraud or data breaches, particularly where critical functions or customer authentication mechanisms are involved.

  • Fraud Data Sharing: Institutions and their outsourcing partners are mandated to participate in fraud data-sharing initiatives. This cooperative approach aims to strengthen fraud detection and prevention across the EU.


Regulatory Oversight

The regulation bolsters the role of supervisory authorities in monitoring outsourcing arrangements and TPSP operations:

  • Centralized Oversight: Regulators are granted enhanced powers to scrutinize outsourcing agreements and intervene where systemic risks are identified.

  • GDPR Compliance: Providers handling personal data must comply with GDPR requirements, particularly in fraud prevention and data security contexts.


Implementation Deadlines and Entry into Force

The PSR and PSD3 proposals are currently under review by the European Parliament and the Council of the EU. The finalized legislation is expected to be published by late 2024 or early 2025. Following publication:


  • Transition Period: EU member states will have an 18-month transition period to transpose PSD3 into national laws and ensure readiness for PSR compliance.

  • Effective Date: Both the PSR and PSD3 are anticipated to enter into force in 2026, providing stakeholders with a clear timeline to adapt to the new regulatory framework.


How Trudexia Can Help PSPs Comply with Their Obligations


Trudexia offers specialized tools and services designed to assist Payment Service Providers (PSPs) in meeting their regulatory obligations under the PSR. By leveraging Trudexia’s platform, PSPs can:

  • Streamline Vendor Risk Assessments: Trudexia’s cybersecurity risk assessment tools enable PSPs to evaluate and monitor their outsourcing service providers and TPSPs efficiently. This ensures compliance with enhanced due diligence requirements and the ongoing monitoring of critical functions.

  • Enhance Documentation and Reporting: Automated reporting capabilities help PSPs maintain detailed records of outsourcing arrangements, as required by the PSR, while simplifying the submission of compliance documentation to regulators.

  • Facilitate Fraud Prevention and Data Sharing: Trudexia’s solutions support fraud detection and prevention by enabling PSPs and their partners to participate in fraud data-sharing frameworks seamlessly.

  • Ensure GDPR Alignment: With robust data security measures, Trudexia ensures that all third-party arrangements comply with GDPR obligations, mitigating risks related to personal data handling.


By integrating Trudexia’s expertise and technological solutions, PSPs can proactively address regulatory demands, mitigate risks, and strengthen their outsourcing frameworks, ensuring readiness for the upcoming compliance deadlines.


The amendments to the PSR represent a significant step forward in ensuring the resilience and integrity of the EU payments ecosystem. By enhancing standards for outsourcing and third-party providers, the regulation aims to mitigate risks, foster innovation, and maintain trust in the financial system. Stakeholders are advised to closely monitor developments and begin preparations to meet these upcoming requirements. With tools like those offered by Trudexia, PSPs can navigate these regulatory changes effectively and secure their position in a compliant and resilient payments landscape.



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